Thermotech have achieved ISO 9001 accreditation from BSI (the British Standards Institute) across the group.
In a nutshell, this means:
QUALITY – Thermotech are committed to total quality management
CUSTOMER SERVICE – we have a strong customer focus
IMPROVEMENT – we are committed to continually improving our processes
DOCUMENTED – critical processes and their interactions are understood and accurate records are kept
LEADERSHIP – strong management commitment to all the facets of the ISO 9001 Quality Management System
TRUST – our quality management system is verified by BSI who are an independent third party
In our day to day operations, our quality management system ensures we are compliant with the law and best practice; that we treat our customers, suppliers and employees fairly; and that our processes and systems are evolving and getting better all the time. We see feedback as an opportunity to improve and welcome all comments.
At Thermotech we guarantee our customers and partners the highest quality service. Our ISO 9001 accreditation is proof of this quality.